1. Information We Collect
We collect information to improve our services and your experience. The types of information we may collect include:
a. Personal Information:
Name
Email address
Shipping and billing address
Phone number
Payment information
b. Non-Personal Information:
IP address
Browser type
Device information
Website activity (pages visited, time spent, etc.)
c. Cookies:
We use cookies and similar technologies to enhance your browsing experience and gather analytical data. You can manage your cookie preferences through your browser settings.
2. How We Use Your Information
We use the collected information to:
Fulfill and deliver your orders
Process payments
Communicate with you about your order, promotions, and updates
Improve our website and services
Prevent fraud and unauthorized transactions
Comply with legal obligations
3. Sharing Your Information
We do not sell or rent your personal information to third parties. However, we may share your information with:
Service Providers: Payment processors, shipping partners, and email service providers
Legal Authorities: If required by law, to prevent fraud, or protect our rights
All third-party service providers are obligated to protect your information and use it solely for the services they provide to us.
4. Data Security
We implement industry-standard security measures to protect your personal data from unauthorized access, misuse, or loss. This includes:
SSL (Secure Socket Layer) encryption
Secure payment gateways
Regular security audits
However, no online transmission or storage system is 100% secure, and we cannot guarantee absolute security.
5. Your Rights
You have the following rights regarding your personal information:
Access: Request a copy of your personal data
Correction: Update or correct inaccurate information
Deletion: Request the deletion of your data
Opt-Out: Unsubscribe from promotional emails
To exercise these rights, please contact us at hello@tribaltouches.com.
6. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. Please review their privacy policies before providing any personal information.
7. Children’s Privacy
Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children. If we discover that a child has provided us with personal information, we will promptly delete it.
8. Updates to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The updated version will be posted on this page with the "Last Updated" date revised.
9. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us:
Email: hello@tribaltouches.com
Support Hours: Monday to Friday, 9 AM - 5 PM (EST)
Thank you for trusting Tribal Touches with your personal information. We are committed to safeguarding your privacy and ensuring a secure experience. 🌿✨